Request Email Processor - How to consume email into iDempiere

The purpose of this video series is to help you consume email into iDempiere in the form of a Request. You can use this concept for CRM, support tickets, web forms, etc...

Introduction

Simple Demonstration

Processing a Reply

Error Situations

NOTE: I checked with Deepak about how to route a Request email response back to the original Request. Here was his response. The short version of the response is: it requires a plugin. There is no implementation to append message to existing request if user responds, but it is possible to do that. We can parse subject with Re and identify by request number.